TERMS AND CONDITIONS OF USE

This Website (bodyandskincare.co.uk) is a trading name and operated by, BSMD Limited (We) Registered in United Kingdom No: 09976522. Reg Office: 20-22 Wenlock Road, London N1 7GU.

Trading Address: 4 Thurne Way Horsham RH12 3ER

By using this Website you agree to the terms within which govern its use.

Our principal contact is via email at bodyandskincare@kcmarketing.co.uk – we endeavour to reply to all messages within two business days. You agree that e-mail will be used as the standard means of communication.

You place the order by completing the checkout process on the Website, payment will be taken at the time of the order via the checkout. We shall send you an e-mail acknowledging your request, which does not constitute order acceptance. Once the order has been checked, payment verified, it will be passed to the appropriate factory for manufacture. We agree to supply the goods in a timely manner, approximate delivery times are quoted on the order page and shopping basket, should a factory be unable to supply within that time frame we will email or telephone you.

Your Contract

We reserve the right to cancel the contract if one or more of the Goods you ordered was listed at an incorrect price or with an incorrect description or availability due to a typographical error or an error in the pricing information or force majeure.

If your contract is cancelled you will be notified by e-mail and any sum deducted from your credit card shall be reimbursed in full. You shall not be entitled to any additional compensation for disappointment suffered.

The Manufacturer is free to commit any design improvements without notification. Images in the catalogue or on the website may vary from the final product. We work daily to enhance the quality of our products aesthetics, usability and reliability.

Delivery Charges

Delivery charges may vary dependant on the requested delivery address, all delivery charges will be made clear prior to your placing your order. We are and will not be responsible for any customs charges, tariffs on tax charges levied by the recipients country or state. These together with any customs handling charges must be borne by the recipient.

Returns

We want you to be happy with your purchase and would like to resolve any issues if at all possible so please contact us first. We reserve the right to replace or repair any faulty product.

Purchases from this website can be returned at your cost for a full refund with 14 days. Returned goods must be unused and have not been opened. Certain items (like earings etc cannot be returned for health & Safety reasons) Always return items by a method that can be tracked and keep a receipt.

Privacy & Cookies

Privacy, security and confidentiality are important to us. Collection of data is done solely to understand our customers, so that we may provide the best service suited to you the customer. We will only contact you in relation to supply and fulfilling the order, by phone or email as appropriate. We will only contact you with offers in our email newsletters if you have agreed to that either by accepting newsletters when making your purchase or by joining our mailing list via our Website or social media.

All mediums will provide the opportunity to unsubscribe at anytime.

We do not hold any credit card information at any time – all card transaction are done via a secure card processor, (such as PayPal) each of which will process data on a secure server and safe environment. For this reason we request you do not send card details by email.

Cookies are used as an essential part of the ecommerce function need to operate a sales Website.

For full details of Cookies & our updated Privacy Policy (Nov. 2021) please see Cookies & Privacy Page

Liability

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